PRE-ORDER FAQs

HOW LONG WILL IT TAKE TO RECEIVE MY RUNWAY PIECE?

Delivery is expected within 6 months of your pre-order. You’ll receive updates at each stage of the process: inspiration, fabric, artisans, final touches, and delivery.

WHAT ARE THE PERKS OF PRE-ORDERING?

Pre-ordering a PatBO Runway piece guarantees you receive your style exactly as it was seen on the Runway. Due to how intricate some of the Runway pieces are, we can't guarantee they will all be available in the future.

WHEN WILL I HEAR FROM PATBO AFTER PLACING MY ORDER?

You’ll receive an immediate thank-you confirmation. From there, you’ll get curated updates every 1–2 months that take you behind the scenes of the atelier.

HOW WILL MY ORDER BE DELIVERED?

Your piece will arrive in a custom-embroidered garment bag with your initials, a signature keepsake of the NYFW journey.

CAN I MAKE CHANGES TO MY ORDER?

Because each piece is made-to-order, we are unable to accommodate changes once your order is confirmed.